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Scale: Marketing that sells
Klaviyo Email & SMS Marketing

Your Email List Is a Gold Mine. We Dig It.

We build done-for-you Klaviyo flows, campaigns, and segmentation strategies that turn your list into a compounding revenue machine on autopilot.

12:47
Friday, March 19

Illustrative example, not a live account

Flows
Welcome, cart, post-purchase
Campaigns
Planned broadcast sends
Segments
Groups by behavior
Reporting
Clear send-by-send review

What it looks like

The email, the flow and the segments

Email and SMS flows send the right message when a customer does something: joins, abandons a cart or buys.

Illustrative example, not a real campaign

Why Email

Why email marketing matters.

Return on investment

Brands that are great at lead nurturing generate 50% more sales-ready leads at 33% lower cost.

Relevance

91% of consumers use email daily, and it is 40x more effective than social at acquiring customers.

Relationships

Content that builds connection keeps subscribers engaged with your ecommerce brand.

Industry Reference Figures

A high-ROI channel for your brand.

80%

of marketers agree email is core to their business.

4,300%

average return on investment from email marketing.

91%

of US consumers use email every day.

40x

more effective than Facebook and Twitter at acquiring customers.

Figures in these sections are industry references, not Scale client results or guarantees. Actual performance varies by audience, offer, and campaign.

Done-For-You Automation

Every Flow Your Brand Needs,
Built in Phases

Welcome Series
First impression. Instant trust.
Subscriber
Abandoned Cart
Recover lost sales automatically.
Recovery
Browse Abandonment
Re-engage curious window shoppers.
Re-engage
Post-Purchase Flow
Turn buyers into repeat customers.
Retention
VIP & Loyalty
Reward your best customers.
Rewards
Win-Back Campaign
Wake up dormant subscribers.
Win-back
Segmentation Engine
Right message, right person, right time.
Predictive
A/B Testing & Reporting
Every send is a data point.
Continuous

Revenue Attribution

Example Channel Mix

Paid Ads38%
SEO22%
Email/SMS40%

Illustrative example only. These values are not client results or benchmarks. We report your real channel mix once tracking is in place.

What's Included

Full Klaviyo Account Setup
Custom Flow Architecture
List Segmentation & Hygiene
Deliverability Optimisation
Monthly Broadcast Campaigns
A/B Testing Every Send
SMS Flows & Compliance
Monthly Performance Reports

Free Klaviyo Audit

Is Revenue Leaking From Your Brand?

We'll audit your existing flows, identify gaps, and show you exactly how much revenue you're leaving on the table. No strings attached.

Automation

Klaviyo Flows That Print Revenue

Every touchpoint in your customer journey is mapped, automated, and optimised for maximum lifetime value, from first signup to the 90-day win-back.

Flows
Automated journeys
Segments
Right message, right group
Testing
Subject lines and timing
Customer Subscribes
Flow trigger
TRIGGER
→ 0 min
Welcome Email
Sends immediately
Instant send
→ 2 days
Conditional Split
Did they open?
BRANCH
→ branch
Abandoned Cart
1 hour later
Reminder
→ 1 hr
Post-Purchase Flow
3 days after order
Repeat sales
→ 90 days
Win-Back Series
90-day lapse
Re-engage
Example flow preview, not a live account

Our Approach to Email & SMS

We don't send blasts. We engineer journeys. Our team builds every flow from scratch inside Klaviyo, mapping segments, testing subject lines, and tuning send times until every email dollar is working harder.

  • Welcome & Nurture Sequences
  • Abandoned Cart Recovery
  • Post-Purchase Upsells
  • VIP & Loyalty Flows
  • List Segmentation & Hygiene
  • A/B Testing & Reporting

Ready to dominate?

Let our Klaviyo experts audit your current flows and show you exactly where revenue is leaking.

Done For You

We handle everything: strategy, copy, design, setup, and ongoing optimisation.

Phased Launch

We agree a launch order with you, starting with the flows that matter most to your store.

Guaranteed Growth

If we don't increase your email revenue in 90 days, you don't pay. Simple.

Email & SMS Marketing

Frequently asked questions

Common questions about the service, what is involved, and what to expect.

Do you manage both email and SMS?

The service can cover lifecycle strategy, automated flows, campaigns, segmentation, copy, and design across email and SMS. We agree on the channels and deliverables for your business before starting, rather than assuming every store needs both.

Can you improve our current Klaviyo account?

We can review your existing setup, flows, segments, forms, and reporting before recommending changes. Access, integration health, audience consent, and deliverability need to be checked so improvements are based on your actual account.

Can we email or text a purchased contact list?

Purchased lists are not a suitable starting point. Email and SMS require permission practices that comply with applicable laws and platform rules. SMS consent, unsubscribe handling, and message policies need particular care; legal requirements should be reviewed with qualified counsel.

How much does this service cost?

Pricing depends on the work involved, account complexity, assets, and support you need. We confirm scope and fees in a proposal. Advertising spend, platform subscriptions, and third-party costs should be identified separately; there is no universal budget or return that fits every business.

What do you need from us to get started?

We begin with your goals, customers, existing setup, and the constraints that affect delivery. We then agree on responsibilities, approvals, access, and milestones. Use appropriate platform permissions rather than sharing passwords. Timing and deliverables are confirmed for your project before work begins.

Explore related services

See our client case studies or GET A FREE QUOTE for your business.